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Field Service Management Software

One platform to schedule, dispatch and track every field job — purpose-built for FMCG, aircond, electrical, plumbing, maintenance, cleaning and facility management companies across Malaysia. Preventive scheduling, GPS dispatch, QR assets, digital job sheets and SLA monitoring.

FMCG Aircond Electrical Plumbing Maintenance Cleaning Facility Management
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Built For Field Teams

One System, Every Field Industry

FMCG & Distribution

Merchandising visits, stock checks, deliveries and route servicing for consumer-goods field teams.

Aircond & Refrigeration

Preventive servicing, gas top-up records, unit history and contract-based maintenance schedules.

Electrical

Installation, wiring inspection, testing checklists and compliance documentation on mobile.

Plumbing

Breakdown response, leak repairs, parts usage and warranty tracking with photo evidence.

Cleaning Services

Recurring cleaning rosters, check-in/out proof, quality audits and client sign-off.

Facility Management

Multi-asset, multi-site facility upkeep with SLA tiers, work orders and vendor coordination.

What's Included

Preventive & Reactive Scheduling

Auto-generate service visits by asset age, usage or calendar interval — and handle on-demand breakdown jobs in the same queue.

GPS Technician Dispatch

Assign the nearest available technician, track live location and measure time-on-site for accountability.

QR Asset & Site Tracking

Every unit, machine or site gets a QR code. Scan to open full service history, manuals and the active job sheet instantly.

Digital Job Sheets & E-Signatures

Paperless job cards completed on mobile — offline capable. Customers sign off digitally, timestamped and geo-tagged.

Spare Parts & Inventory

Track parts used per job, set minimum-stock alerts and auto-generate purchase orders for restocking.

SLA Monitoring & Customer Portal

Set SLA targets per contract tier with breach alerts. Clients view status, reports and raise requests via a self-service portal.

How It Works

Process Flow
Asset / Site Registered (QR)
Job Scheduled or Logged
Technician Dispatched (GPS)
Job Sheet Completed (Mobile)
Customer E-Sign
Invoice & Report Auto-Sent

Key Advantages

Reliability

Preventive maintenance reduces emergency breakdowns by up to 70%, protecting client relationships and your reputation.

Field Accountability

GPS tracking and geo-tagged sign-offs eliminate "ghost visits" and prove work was completed on site.

Audit Trail

Every visit, part used and customer sign-off is timestamped — invaluable for warranty claims and compliance audits.

Ready to digitise your field service operation?

Contact our team for a free demo and personalised proposal. No commitments required.

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